FREQUENTLY ASKED QUESTIONS
Got questions? We’ve got answers. Learn all about our facility and why we’re the right one for you. We have collected some of the most frequently asked questions that we receive below. We’ve tried to provide the best answers, but if there is something that we missed, please reach out and a member of our staff will get in touch with you!
DO YOU OFFER A FREE TRIAL MEMBERSHIP?
Yes, we offer a free trial, everyone is entitled to the first session free of charge. And we offer all our consultations for free should you wish to work with one of our Personal Trainers.
DO YOU OFFER GUEST PASSES?
Yes, you can bring a friend or family member along with you for free. The free session is limited to one per person.
ARE CHILDREN ALLOWED ENTRY?
Yes, we offer sessions for children. Depending on whether they want to join us for a class, one of our kids clubs or 1:1 sessions they are welcome to try it all. All we need is an adult to be present with them and full details from parents or carers.
CAN I FREEZE MY MEMBERSHIP?
Yes, you can freeze your membership as long as you give us written confirmation of dates you are wanting to freeze your membership. There is no time limit on this and no monthly charge.
WHAT IS THE CONTRACT LENGTH?
Our memberships are on a rolling 30 day agreement. We don't want to tie you in for any length of time as we understand that circumstances can change. So should you wish to leave us, all you need to do is give us your 30 day written cancellation.